The research

Every number, with its source attached.

Carcin publishes the research behind its claims. Each figure used anywhere on this site is a cited third-party statistic, a measured product fact, or it does not run. These are the packs that hold the citations.

Published source packs

One published pack. Every statistic in it names its publisher, its year, and links to the source document.

18%
of SMBs feel very confident their marketing is working. Constant Contact · 2025

Why a growth company publishes its sources

Small business owners have been sold to using invented numbers for a very long time. The market that Carcin sells into is the most statistic-battered market there is, and a made-up figure is the cheapest thing in it.

Carcin operates under a claims policy adopted in June 2026. It has one operative rule: every number that appears on a customer-facing surface is either a cited third-party statistic, a measured product fact, or absent. There is no fourth category. No estimates dressed as findings, no rounded-up figures that lost their source somewhere between a slide and a landing page, no simulated activity counters, no invented testimonials.

A policy like that is unverifiable if the citations live in an internal document. So they do not. The research section is where they are published, in full, with the links intact and the weak sources labelled as weak. If a statistic appears on the pricing page or the homepage, the pack it came from is here and you can check the original yourself.

The standard

What has to be true before a number ships

Three rules govern every figure in every pack. They are deliberately restrictive, because the failure mode they prevent is the one nobody catches later.

Rule 01

A fetchable source, or it does not run

Every finding links to a document anyone can open. A statistic quoted secondhand from an article that cites another article gets chased back to the original publisher or dropped. Most of what gets dropped is dropped here.

Rule 02

The number never travels alone

Publication and year stay attached to the figure wherever it appears, on the research page and off it. A statistic without its provenance is not evidence. It is a persuasion device, and it is exactly how bad numbers propagate.

Rule 03

No Carcin numbers dressed as research

Research packs cite their publishers. Product facts, such as price, are labelled separately. For client outcomes, explore the measured studies on the results page.

What happens to a weak source

It gets labelled and kept, not quietly deleted. Some figures in these packs come from aggregated industry roundups rather than a single surveyed sample with published methodology. Those are marked as aggregated on the page so a reader can weight them accordingly. Removing an inconvenient source without saying so is a worse practice than publishing it with a caveat, because the reader cannot audit an absence.

Where these numbers show up on the site

The research is not a separate exhibit. It is the supply chain for the claims made everywhere else. The 57% figure on the homepage, the finding that customer acquisition is the top operational problem for US small employers, comes from the Federal Reserve Small Business Credit Survey and is cited in pack 01. The marketing confidence figure used alongside it comes from Constant Contact. The security framing on the comparison pages comes from the Verizon Data Breach Investigations Report. In every case the pack is the origin, and the page carries the publisher and year next to the number.

Product facts work differently and are labelled differently. The free workspace includes starter credits; paid plans have fixed monthly prices starting at $19.99 and included credits. That is a product fact, not a research finding. The channel library count describes channels Carcin has mapped, not campaigns launched for a customer. Neither claim is a survey result.

Client case studies document a specific engagement, its scope, and its measured results. Each published number should have a named source.

How to use one of these packs

The packs are written to be quoted by people who have to defend the quote. That shapes the format.

Cite the publisher, not Carcin

Each pack is an index, not a primary source. Follow the link, confirm the figure in the original document, and cite the publisher. If you want to credit the compilation as well, name the pack and its compiled date.

Check the year before you quote it

Every line carries the year its survey was fielded or reported, not the year of the newest revision. Several of these are recurring instruments, so a fresher wave may already be published.

Take the raw file if you need it

Each pack publishes its markdown source next to the page. The SMB pain pack is at /research/smb-pain.md, plain text, no scraping required.

What is coming next

Packs are published when there is a body of citable third-party work worth assembling, not on a schedule. Nothing below carries a date, because a research calendar is a promise about output rather than about quality.

Use the evidence for your next decision.

Bring your business context into a private workspace and review what to investigate first.

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About the research: common questions

01Why does a growth company publish research?
Because Carcin's claims policy requires every number on the site to be a cited third-party statistic, a measured product fact, or absent. A rule like that is unverifiable unless the citations are published where anyone can check them. This section is the audit trail, not a content marketing channel.
02Can I cite a Carcin research pack?
Cite the original publication. Each pack names the publisher and year for every figure and links to the source document, so the pack is an index rather than a primary source. If you want to credit the compilation as well, name the pack and its compiled date.
03Does Carcin publish its own customer data?
Not in these packs. Everything in the research section is third-party survey data. Carcin does not publish simulated activity, invented testimonials, or counters.
04What makes a source good enough to appear here?
It has to be fetchable. A figure quoted secondhand from an article citing another article gets chased back to the publisher or dropped. Where a source is weaker than the rest, such as an aggregated industry roundup rather than a surveyed sample, it is labelled on the page rather than quietly removed.
05How often is the research updated?
Each pack carries the date it was compiled, and every figure carries the year its survey was fielded or reported. Packs are revised when the underlying instruments publish a new wave. Nothing is silently edited: the compiled date moves when the content does.
06Is there a raw version I can work with?
Yes. Each pack publishes its markdown source alongside the page. The SMB pain pack is at /research/smb-pain.md.